- Which time we can arrive?
Arrival is possible after 2 pm. Please let us know approximate time of arrival – so we can arrange earlier check-in if possible.
- Which time we have to check-out?
Check-Out until 10 am.
- Which time is breakfast?
Breakfast time 07:30 – 09:30 am; if you want to have earlier breakfast - just let us know.
- How far is the centre of Mayrhofen?
You reach the centre within 5 walking minutes.
- How much is city tax?
City tax is EUR 2,20 per person and day.
- Do you have parking?
Enough parking space directly at our guesthouse.
- Do you have WiFi?
Free WiFi – you get registration code at the reception desk.
- Where can we leave our ski?
We offer a skiroom which can be locked with the room key.
- Where can we leave our bikes?
You can leave your bikes at our skiroom in summer.
- Are dogs allowed?
Your four-legged friend is welcome, subject to advance notification, at a daily rate of € 15,00 (excluding food). When choosing your room, please note that dogs are not permitted in rooms not indicated as such, nor in the breakfast room. Please bring your own dog blanket and basket with you! Many thanks! Per room is 1 dog allowed to stay in!
- How can we pay?
Down payment with bank transfer and remaining amount can be paid by bank before arrival or cash on arrival day. Please consider that we are not able to accept credit cards.
- What about cancellation?
A cancellation sounds uncomfortable – for you as for us. In general, cancellations of reservations are only accepted in written version. We thank you for understanding that we charge for booked rooms as follows:
Until 1 month (up to 30 days) before arrival no cancellation fees, up to 7 days before arrival we charge 50% of the total price of the arrangement.
Cancellations which are in the last week before arrival day or no-show without any cancellation in advance will be charged with 90% of the total price. We recommend a travel cancellation insurance: http://start.europaeische.at/hsp?AGN=10019503